Privacy policy

TAHOE TRADING LIMITED ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By accessing or using our Site, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you place an order or contact us, we may collect personal data including but not limited to:

Name
Email address
Phone number
Shipping and billing address
Payment details (processed securely through third-party providers)

b. Non-Personal Information

We may automatically collect technical data about your interaction with the Site, including:

IP address
Browser type
Device information
Pages visited and time spent

2. How We Use Your Information

We use your information for the following purposes:

To process and fulfill your orders
To communicate with you regarding your order or inquiries
To improve our website and customer experience
To comply with legal obligations and prevent fraud

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

Trusted service providers (e.g., payment processors, shipping carriers) to fulfill your order
Legal or regulatory authorities if required by law
Third-party tools used for analytics and website functionality (e.g., Google Analytics)

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

5. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience and collect usage data. You can manage your cookie preferences through your browser settings.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict certain data processing activities
Withdraw consent at any time (where applicable)

Please contact us using the information below to exercise any of these rights.

7. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, or disclosure. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

9. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

TAHOE TRADING LIMITED
FLAT/RM A 12/F ZJ 300, 300 LOCKHART RD, WAN CHAI, HONG KONG
📧 Email: tahoehk@outlook.com